Management & Consulting — When the company’s future is at stake
Crisis management
We take on leadership and communication in exceptional situations: deciding when the usual channels no longer work, and speaking before others do.
A crisis is not an emergency
Many companies only treat a disruption as a crisis once it becomes public. That is the most expensive mistake: crises usually build up slowly, and missing plans accelerate them.
01
Emergency management
Coordinates operationally: get people to safety, shut down installations, limit the damage. It follows plans written in advance.
02
Crisis management
Leads strategically and decides under uncertainty when no plan fits any more. It is about objectives, reputation and survival, not the next task.
03
Crisis team
Few people, clear roles, one decision path. If you only clarify who decides once the crisis hits, you have already lost the first hour.
What can trigger a crisis and what the crisis team delivers What can trigger a crisis · What the crisis team delivers
What can trigger a crisis
- Natural event or fire with business interruption
- Supply chain failure
- Allegations against the company or its suppliers
- Hostile takeover bid
- Technological leap or new competitor
- Pandemic or short-notice official requirements
What the crisis team delivers
- Situation picture and decision papers
- Options for action and their consequences
- Agreed messaging, internal and external
- Coordination with the authorities
- Handover to recovery
More in this service line
01 Risk management 02 Business continuity management 03 Management & ConsultingContact
Initial call: Crisis management
Thirty minutes on your situation: what is in place today, what only exists on paper and where your operations really depend.